Terms of Service

As a published store practice, a customer who browses or purchases accepts these Terms and the related Refund, Shipping, Privacy, Payment, Contact, About, and FAQ provisions. Store use must be lawful, and information supplied for an order must be current and accurate.

To keep expectations clear, we serve U.S. addresses only and provide complimentary tracked standard shipping. An order ordinarily requires 1-2 business days to process and an additional estimated 4-6 business days after dispatch, without a guaranteed arrival date.

As an operating standard, for 30 days following delivery, customers can seek a no-reason return or exchange. The merchant pays authorized return transportation for those requests and for quality problems, and an issued refund usually appears in 5-10 business days. Personalized merchandise, Final Sale or clearance purchases, gift cards, and opened intimate/hygiene-sensitive goods are not preference-returnable, but defect, damage, mis-shipment, and shortage protections remain.

For consistent order handling, an unshipped purchase may be cancelled, whereas a shipped purchase follows the Refund Policy. Checkout uses USD and assesses taxes as the law requires. We may refuse an order affected by fraud, illegality, lack of authorization, or a material pricing error.

Questions about these Terms: support@thhehoneypotcity.shop, 512-743-7642, or 1858 Carriage Ln, Appleton, Wisconsin, 54914, United States; support is available Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: thhehoneypot
Contact email: support@thhehoneypotcity.shop
Phone: 512-743-7642
Physical address: 1858 Carriage Ln, Appleton, Wisconsin, 54914, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)